Admissions Clerk (Occupation Code : 422901)

The path to becoming a Admissions Clerk


Records and processes information required for the admission and discharge of hospital patients and responds to telephone inquiries.


Interviewing patients, obtaining admission information such as name, address, age, religion, persons to notify in case of emergency, attending doctor, medical aid details and or the person responsible for payment of medical accounts. 

Explaining hospital protocols such as visiting hours, payment of accounts and the schedule of charges. 

Obtaining signed documents from patient in compliance with legal requirements.

Entering patient admission information into hospital database and routing printed copies of documents to the designated departments.

Arranging for patient escort to assigned hospital rooms or wards.

Receiving co-payments from patients with respect to hospital admissions.

Investigating and directing patient inquiries or complaints to the appropriate medical staff members and following up to ensure satisfactory resolution.

Explaining policies, procedures or services to patients using medical or administrative knowledge.

Alternate Occupation Names

Hospital Admitting Clerk

Hospital Ward Clerk

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