Adjudicator (Occupation Code : 261901)


Hears, studies and settles cases by using judicial procedures.

Reviewing and evaluating information from documents such as claim applications, birth or death certificates, and doctor or employer records.

Setting up appointments for parties to meet for mediation and/or arbitration.

Issuing subpoenas and administering oaths to prepare for formal hearings.

Using mediation techniques to facilitate communication between disputants, to further parties’ understanding of different perspectives, and to guide parties towards mutual agreement.

Using alternative dispute resolution techniques to settle legal disagreements.

Determining existence and amount of liability, according to evidence, laws and administrative and judicial precedents.

Authorising payment of valid claims.

Learning Pathway Description

A number of other related occupations serve as entry into the occupation of Arbitrator, Mediator or Adjudicator. Examples are legal professions such as Attorney (261101) and Advocate (261106) and occupations in the fields of human resources and industrial relations such Human Resources Manager (121201), Human Resource Advisor (242303), Industrial Relations Advisor (242304) and Trade Union Representative (111402).

After some years of work experience in one or more of these occupations you can follow one of four pathways to become an Arbitrator, Mediator or Adjudicator.  The first is to find employment in one of the large organisations or institutions that employ Mediators and Arbitrators and to register for the Learnership that leads to the National Diploma in Labour Relations Practice in Dispute Resolution qualification. 

In the second learning pathway you gain access to post-graduate training in arbitration and alternative dispute resolution by becoming a member of one of the South African associations or foundations for arbitrators and by following their training programmes. If you already have qualifications in law, you may be exempted from some of the modules of this training. Once you have successfully completed the training, the association or foundation will consider you a qualified arbitrator and will make your services available to the public. 

In the third and fourth learning pathways you independently complete either the Postgraduate Diploma in Dispute Settlement or the Master of Laws in Dispute Resolution. Entry into these qualifications is dependent on having a relevant Bachelor degree (please check the requirements of the institution) as well as proven work experience in the area of arbitration and dispute settlement.

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Alternate Occupation Names
Industrial Conciliator
Intellectual Property Advisor
Rulings Analyst